In many small and mid-sized companies, IT rests on one person, or on nobody at all. The printer won't print, email won't open, the internet drops, and every time someone has to be found. That's lost time, and sometimes stalled work and lost data.
TechLab's IT support makes this systematic. Your staff send a request by phone, WhatsApp or email, and we solve most problems through a secure remote connection. When equipment needs installing, cables need running or something has to be checked in person, our engineer comes to your office.
It usually works as a monthly subscription, with a fixed fee based on the number of users and devices and the scope written into the contract. One-off jobs are welcome too.